Privacy policy

Information regarding data processing

Pursuant to arts. 13 and 14 of European Data Protection Regulation 679/2016

The Data Controller with responsibility for data processing and protection is:

Department Landesmuseen

Franzensfeste Fortress Provincial Museum
I–39045 Franzensfeste (BZ)
T +39-0472-057218

The contact details for the Data Protection Office are: Gruppo Inquiria Srl, Schlachthofstrasse 50, 39100 Bozen, tel. +39 0471 095085, PEC:

Collection and storage of personal data, their type and purpose of use

  1. a) When visiting our website, the browser used on your device will automatically send information to the server of our website. This information will be temporarily stored in a so-called log file. The following information will be collected without any action on your part and stored until automatically deleted:
  • IP address of the computer requesting access,
  • Date and time of access,
  • Name and URL of file retrieved,
  • Browser used, if necessary your computer’s operating system and the name of your access provider.

These files will be used by us as follows:

  • to guarantee smooth connection with the website,
  • to guarantee ease of use of our website,
  • to evaluate system security and stability.

The legal basis for data processing is art. 6 (1) (1) (f) GDPR. Our legitimate interest is derived from the data collection purposes listed above. In no circumstances will we use the collected data for the purpose of determining any aspect of your person.

  1. b) If you would like to receive the newsletter offered on the website we will need your e-mail address for periodic mailing purposes. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. In addition, you can cancel your registration by sending an email to
  2. c) For all queries please contact us via the form provided on the website. Data processing for the purpose of contacting us is conducted in accordance with Art. 6 (1) (1) (a) GDPR on the basis of your voluntary consent.

Data disclosure

We will not transmit your personal data to third parties for any other purpose other than those listed below. We will only disclose your personal data to third parties provided that:

  • you have expressly consented thereto according to Art. 6 (1) (1) (a) GDPR,
  • disclosure according to Art. 6 (1) (1) (f) GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest in not disclosing your data,
  • in the event that there exists a legal obligation for disclosure according to Art. 6 (1) (1) (c)GDPR, and
  • this is permitted by law and is required by Art. 6 (1) (1) (b) GDPR for the establishment of contractual relationships with you.



Cookies are small files that your browser automatically creates and stores on your device when you visit our site. On each subsequent visit the cookies are returned to the website that generated them (first-party cookies) or to another website that recognises them (third-party cookies). Cookies are used to ensure that a website will recognise the user’s device. Their use serves a variety of purposes, including quickly navigating the pages of each website, identifying favourite sites and, generally speaking, optimising the browsing experience. The use of cookies also helps ensure that the advertising content published online is user-friendly and corresponds to the user’s interests. Cookies can be divided into technical cookies, profiling cookies and third-party cookies according to their function and intended use.

Cookie settings on this website

Technical cookies

Technical cookies are cookies whose use does not require explicit consent by the user. These technical cookies include so-called “strictly necessary” cookies, which are indispensable for the proper functioning of the site. These cookies are used exclusively by Franzensfeste and are therefore “first-party cookies”. These are stored on your computer only for the duration of the visit by the browser.

Mandatory (or essential) cookies are vital to permit you to browse the site and use its features and services. These cookies also make it easier to switch from http to https when the page is changed, thus ensuring the security of the data transmitted. Cookies of this kind are also used to save the user's decision to use this type of cookie on our website. Mandatory cookies cannot be deactivated when using the functions of the website.

Technical cookies are also those used for the statistical analysis of website visits: so-called “analytics”, which are used solely for statistical purposes (not for marketing or profile recognition purposes) and which collect information in accumulated form without revealing the user’s identity. These cookies can be deactivated and/or deleted via the browser settings. Essential cookies cannot be deactivated when using the website functions. In general, these cookies can be completely deactivated via your own browser at any time.

Third-party cookies

In the course of browsing the Franzensfeste website users may also receive cookies from other websites or web servers (so-called third-party cookies) on their devices. This occurs because the site also contains elements such as images, maps, sounds or specific links to other websites in other domains residing on servers other than that on which the site you are browsing is located. In other words, these cookies are managed directly by the operators of other websites or other servers. These third parties could theoretically place cookies while you visit our website and thus receive information that you have visited the Franzensfeste website.

Doubleclick – Google

We use cookies to make advertising as user-friendly as possible while ensuring it is of value for publishers and advertisers. Some common uses of cookies include the selection of advertising based upon what is helpful for the user, what will improve campaigns, or what will avoid the display of advertising that the user has already seen.


We use technologies such as cookies, pixels and local storage (for example, in your browser or device, similar to cookies, but with the possibility of obtaining more information) in order to provide and investigate various products and services.

We use these technologies for the following purposes: making Facebook quicker and easier to use, to enable certain features, to store information about you (including your device and your browser cache) and your use of Facebook; to display, investigate and improve advertising; to review and investigate the products and services you use; for your protection and the protection of others and of Facebook. For example, we use these tools to detect whether you have joined Facebook, to assist you in using social plugins and the “Like” buttons, or to see if you are interacting with our advertising partners or the platform.

Rights of data subjects

  • Pursuant to Art. 15 GDPR, you have the right to request information about which of your personal data is processed by us. In particular you have the right to request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, as well as having the right to the rectification, deletion, limitation of processing or objection, the right to complain, the right to know the source of your data if not collected by us, as well as of the existence of automated decision-making including profiling and, where appropriate, meaningful information on their details;
  • Pursuant to Art. 16 GDPR, you have the right to request the immediate rectification of incorrect or incomplete personal data stored by us;
  • Pursuant to Art. 17 GDPR, you have the right to demand the deletion of your personal data stored with us, except where such processing is necessary in order to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend any legal claim;
  • Pursuant to Art. 18 GDPR, you have the right to demand the restriction of the processing of your personal data if you dispute the accuracy of the data, the processing is unlawful, you however refuse deletion of the data and we no longer need the data but you need such data to assert, exercise or defend any legal claim or you have objected to the processing pursuant to Art. 21 GDPR;
  • Pursuant to Art. 20 GDPR, you have the right to receive your personal data provided to us in a structured, commonly used and machine-readable format or to request transfer of the data to another Data Controller;
  • Pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority with responsibility for your usual place of residence or work or for our registered office.

Right to object

If your personal data are processed upon the basis of legitimate interests pursuant to Art. 6 (1) (1) (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, setting out your reasons for this.

If you wish to exercise your right of withdrawal or objection, simply send an e-mail to